Designed for conversion-focused stores and fast ops.
Customers can request a return or exchange with order number + email, and select items eligible within your rules.
Keep revenue by encouraging exchanges with an easy “Add products” replacement flow before refund.
Enable returns only, exchanges only, or both. Show/hide options without changing theme code.
Set returnable/non-returnable products and custom return windows per product.
Track requests in your admin pages (returns list, approve/decline, and logs).
Server-rendered PHP pages with simple UI—no heavy app frontend required.
Simple flow for both merchants and customers.
1) Install via OAuth or custom token.
2) Configure return/exchange settings in admin.
3) Share the customer portal URL with your customers.
1) Find order using order number + email.
2) Select eligible items.
3) Choose return or exchange, submit request.
Common questions before installing.
Only if you want OAuth public app installation. For private/custom apps you can use the custom token setup.
Yes. Your app settings support returns-only, exchanges-only, or both.
Use your existing admin pages like returns list and approve/decline screens.
Both installation flows should redirect to index.php, then you can navigate to settings and returns pages.